17th December 2018

Christmas Opening Hours

ACIC's head office will be open throughout the Christmas season except for the official  public holidays. The public holidays are as follows:

Tuesday 25th: Closed


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   1st December 2018

UNSW visiting ACIC Taiwan

Representatives from both UNSW and UNSW Global will be visiting ACIC Taiwan on 3rd December.

UNSW is part of G08 universities and UNSW Global offers...

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   12th December 2018

ACIC - Monash University's Agent of the Year

In a recent award ceremony, ACIC has been awarded Monash University's 2018 Agent of the Year. This is the second year in a row that ACIC has received the top...

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The following statement outlines policy, procedures and safeguards in place to manage personal information related to the content and use of ACIC website.

Collection of personal information

When you engage in certain activities on this web site, such as requesting information, downloading information or other content, ACIC may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities.

If you elect to engage in these activities, ACIC may ask that you provide us personal information, such as your name, contact details (including addresses, phone, fax and email), and other personal identifying information.

ACIC will only collect sufficient information necessary to enable us to comply with your request for information. Communications sent by the ACIC web site will be sent to appropriate staff for action as needed.

Recording of your E-mail

If you send us a message, ACIC will record your e-mail address. This e-mail address will only be used for the purpose in which you have provided it. We will not use your e-mail address for any other purpose and will not disclose it without your consent; however, some e-mail communications may be monitored for statistical and quality purposes by ACIC.

It is important to remember that e-mail is not a secure form of communication and that ACIC cannot guarantee that your message will not be viewed by someone else when being sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.

How your personal information is used

All information collected by ACIC is necessary to conduct the business of ACIC as an educational institution. ACIC's use of personal information is limited to the purposes for which it was collected except where the individual has agreed to another use or in emergency circumstances.

Some information may be collected for statistical purposes for use in ACIC's planning and for mandatory government reporting. ACIC will only retain personal information for as long as is necessary, and will then dispose of the personal information securely, in accordance with approved methods.

Disclosure of personal information

Disclosure of Personal Information is limited to the purpose for which it was collected.

No Personal Information will be disclosed to a third party without your consent, except where it is legally required, such as compliance with a search warrant or a subpoena or in certain emergency circumstances.

There are interactive features on some of the ACIC websites, including chat rooms, discussion forums, message boards, and/or news groups. These features are opt-in services and by their nature require that certain details are transmitted to third parties. Please remember that any information that is disclosed in these sites is public information and that you should not post any information that you do not want seen.

Your choices with respect to personal information

ACIC recognises and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to ACIC to be used, and you indicate this preference when you provide your personal information to ACIC, ACIC will endeavour to honour your preference.

Please note that if you provide ACIC with inconsistent privacy preferences (for example, by indicating on one occasion that ACIC may contact you with course information offers and indicating on another occasion that they may not), ACIC cannot guarantee that your most recent privacy preference will be honoured.

Collection of information

When you visit ACIC, you can surf the site anonymously and access important information without revealing your identity. No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect ACIC logs.